Please allow up to 4-5 business days for your order to be shipped. You will get a shipping confirmation via email with tracking information as soon as it’s available. There may be possible delays due to Covid-19 with shipping times. 



Basic Juju is not responsible for customs fees, duties, taxes, or tariffs.

Basic Juju uses DHL or UPS for most international orders, and each country's customs duties, taxes, tariffs, etc may vary. As stated, Basic Juju is not responsible for these fees and they are not included in the shipping charge. The customer is responsible for any additional charges for customs fees.

Thank you for familiarizing yourself with our terms prior to purchasing.  As a small business these guidelines will enable Basic Juju to grow.